Online ISSN: 2667-8772
Founding Year: 2019
Publication Frequency: Triannual
Country: Türkiye

Research Article

Presenteeism and Job Performance in the Aviation Industry: A Study on Ground Handling Business Employees

Havacılık Sektöründe Presenteizm ve İş Performansı: Yer Hizmetleri İşletmesi Çalışanları Üzerine Bir Araştırma

DOI
https://doi.org/10.56720/mevzu.1525753
The aim of this study is to determine the impact of presenteeism on job performance. In the scope of the research, job performance has been exami-ned in terms of both contextual and task performance. This study was con-ducted with the participation of personnel responsible for ground handling services in the aviation sector. Given the determined objective, it was deci-ded that the quantitative method is suitable for the research, and data were obtained through scale forms. To assess employees' presenteeism tendencies, the "Stanford Presenteeism Scale (SPS-6)" was utilized, while the "Job Per-formance Scale" was employed to measure job performance. The findings suggest that presenteeism impacts job performance in both task and con-textual dimensions. The results demonstrate that presenteeism significantly and positively affects both areas of job performance. This study highlights the beneficial effect of presenteeism on job performance. However, this sig-nificant positive relationship between presenteeism and performance does not entirely eliminate the fact that presenteeism is seen as a problem in busi-nesses.
Bu çalışmanın amacı, presenteizmin iş performansı üzerindeki etkisini belirlemektir. Araştırma kapsamında, iş performansı hem görev performansı hem de bağlamsal performans açısından incelenmiştir. Bu araştırma, hava-cılık sektöründe yer hizmetlerinden sorumlu personellerin katılımıyla ger-çekleştirilmiştir. Belirlenen amaç dahilinde, araştırma açısından uygun yöne-timin nicel olduğuna karar verilmiş ve ölçek formları aracılığıyla veriler elde edilmiştir. Çalışanların Presenteizm yönelimlerini belirlemek için "Stanford Presenteizm Ölçeği (SPS-6)" ve iş performansını ölçmek için "İş Performansı Ölçeği" kullanılmıştır. Elde edilen bulgular, presenteizmin (işte varolamama) iş performansı üzerindeki etkisini görev performansı ve bağlamsal perfor-mans açısından göstermektedir. Araştırma sonucu, presenteizmin iş perfor-mansı ile görev performansı ve bağlamsal performans boyutları üzerinde anlamlı yani pozitif bir etkisi olduğu belirlenmiştir. Bu çalışmanın bulguları, presenteizmin iş performansı üzerindeki pozitif etkisine dikkat çekmektedir. Ancak, presenteizm ile performans arasındaki bu anlamlı ya da pozitif ilişki, yine de çalışan presenteizminin işletmelerde bir problem olarak görüldüğü gerçeğini tamamıyla ortadan kaldırmamaktadır.
References

Aboagye, Emmanuel et al. “Exhaustion and Impaired Work Performance in the Workplace”. Journal of Occupational & Environmental Medicine 61/11 (2019), e438–e444. https://doi.org/10.1097/JOM.0000000000001701

Bağcı, Zübeyir. “Çalışanların İş Doyumunun Görev ve Bağlamsal Performansları Üzerindeki Etkisi”. Journal of Management and Economics Research 24 (2014), 58–58. https://doi.org/10.11611/JMER534

Baysal, İsmet Anik et al. "Presenteeism (İşte Varolmama Sorunu) ile Örgütsel Bağlılık Arasındaki İlişki: Adnan Menderes Üniversitesi Akademik Personeli Üzerinde Bir Uygulama". Ejovoc (Electronic Journal of Vocational Colleges) 4/3 (2014), 134-152.

Borman, Walter C. - Motowidlo, Stephan J. “Task Performance and Contextual Performance: The Meaning for Personnel Selection Research”. Human Performance 10/2 (1997), 99–109. https://doi.org/10.1207/s15327043hup1002_3

Çetin, Mehmet. “An Exploratory Study of Presenteeism in Turkish Context”. EMAJ: Emerging Markets Journal 6/1 (2016), 25–38. https://doi.org/10.5195/emaj.2016.93

Christian, Michael S. et al. “Work Engagement: A Quantitative Review and Test of Its Relations with Task and Contextual Performance”. Personnel Psychology 64/1 (2011), 89–136. https://doi.org/10.1111/j.1744- 6570.2010.01203.x

Darmawan, Didit et al. “The Quality of Human Resources, Job Performance and Employee Loyalty”. International Journal of Psychosocial Rehabilitation 24/3 (2020), 2580–2592. https://doi.org/10.37200/IJPR/V24I3/PR201903

Goodman, Scott A. - Svyantek, Daniel J. “Person–Organization Fit and Contextual Performance: Do Shared Values Matter”. Journal of Vocational Behavior 55/2 (1999), 254–275. https://doi.org/10.1006/jvbe.1998.1682

Haque, Amlan et al. “Perceived Human Resource Management and Presenteeism”. Asia-Pacific Journal of Business Administration 11/2 (2019), 110–130. https://doi.org/10.1108/APJBA-02-2018-0038

Jawahar, Mohammed I. - Carr, Dean. “Conscientiousness and Contextual Performance”. Journal of Managerial Psychology 22/4 (2007), 330–349. https://doi.org/10.1108/02683940710745923

Kinman, Gail. “Sickness Presenteeism at Work: Prevalence, Costs and Management”. British Medical Bulletin 129/1 (2019), 69–78. https://doi.org/10.1093/bmb/ldy043

Knani, Mouna. “Exploratory Study of the Impacts of New Technology Implementation on Burnout and Presenteeism”. International Journal of Business and Management 8/22 (2013). https://doi.org/10.5539/ijbm.v8n22p92

Koopman, Cheryl. “Stanford Presenteeism Scale: Health Status and Employee Productivity”. Journal of Occupational and Environmental Medicine 44/1 (2002), 14-20. http://journals.lww.com/joem

Locke, Edwin A. “Job Satisfaction and Job Performance: A Theoretical Analysis”. Organizational Behavior and Human Performance 5/5 (1970), 484–500. https://doi.org/10.1016/0030-5073(70)90036-X

Lohaus, Daniela - Habermann, Wolfgang. “Presenteeism: A Review and Research Directions”. Human Resource Management Review 29/1 (2019), 43–58. https://doi.org/10.1016/j.hrmr.2018.02.010

Lohaus, Daniela et al. “Working While Ill Is Not Always Bad—Positive Effects of Presenteeism”. Frontiers in Psychology 11 (2021). https://doi.org/10.3389/fpsyg.2020.620918

Mohammed, Susan. “Technical‐administrative Task Performance, Leadership Task Performance, and Contextual Performance: Considering The Influence of Team and Task‐Related Composition Variables”. Journal of Organizational Behavior 23/7 (2002), 795–814. https://doi.org/10.1002/job.169

Motowidlo, Stephan J. “Some Basic Issues Related to Contextual Performance and Organizational Citizenship Behavior in Human Resource Management”. Human Resource Management Review 10/1 (2000), 115–126. https://doi.org/10.1016/S1053-4822(99)00042-X

Motowidlo, Stephan J. - Van Scotter, James R. “Evidence That Task Performance Should Be Distinguished From Contextual Performance”. Journal of Applied Psychology 79/4 (1994), 475–480. https://doi.org/10.1037/0021-9010.79.4.475

Mweshi, Geoffrey K. - Sakyi, Kwesi. “Application of Sampling Methods for The Research Design”. Archives of Business Research 8/11 (2020), 180–193. https://doi.org/10.14738/abr.811.9042

Niven, Karen - Ciborowska, Natalia. “The Hidden Dangers of Attending Work While Unwell: A Survey Study of Presenteeism Among Pharmacists”. International Journal of Stress Management 22/2 (2015), 207–221. https://doi.org/10.1037/a0039131

Nowrouzi-Kia, Behdin et al. “Remote Work Transition Amidst COVID-19: Impacts on Presenteeism, Absenteeism, and Worker Well-Being—A Scoping Review”. Plos One 19/7 (2024), e0307087. https://doi.org/10.1371/journal.pone.0307087

Pauly, Mark V. et al. “Valuing Reductions in On‐The‐Job İllness: ‘Presenteeism’ From Managerial and Economic Perspectives”. Health Economics 17/4 (2008), 469–485. https://doi.org/10.1002/hec.1266

Pilette, Patricia C. Presenteeism in Nursing A Clear and Present Danger to Productivity Causes of Presenteeism. Vol. 21. Lippincott Williams & Wilkins, Inc. 2005.

Priebe, Jonasch A. - Hägerbäumer, Miriam. “Presenteeism Reloaded – We Need a Revised Presenteeism Approach”. Zeitschrift Für Arbeits- Und Organisationspsychologie A&O 67/3 (2023), 163–165. https://doi.org/10.1026/0932-4089/a000410

Rainbow, Jessica et al. “Nurse Health, Work Environment, Presenteeism and Patient Safety”. Western Journal of Nursing Research 42/5 (2020), 332–339. https://doi.org/10.1177/0193945919863409

Ruhle, Sascha A. et al. “To Work, or Not to Work, That Is The Question–Recent Trends and Avenues for Research on Presenteeism". European Journal of Work and Organizational Psychology 29/3 (2020), 344-363.

Sahın, Emine T. - Kanbur, Aysun. “Presenteeism in Healthcare Professionals and its Effect on Job Performance (Contextual Performance / Task Performance)”. Journal of Nursology 25/1 (2022), 7–13. https://doi.org/10.54614/JANHS.2022.872792

Shdaifat, Emad A. et al. “Absenteeism Among Nurses: Costs, Working Conditions, and Related Factors”. International Journal of Productivity and Quality Management 38/4 (2023), 518. https://doi.org/10.1504/IJPQM.2023.130186

Sutrisno, Ausat et al. “Do Information Technology and Human Resources Create Business Performance: A Review”. International Journal of Professional Business Review 8/8 (2023), e02206. https://doi.org/10.26668/businessreview/2023.v8i8.2206

Terry, Paul E. - Xi, Min. “An Examination of Presenteeism Measures: The Association of Three Scoring Methods with Health, Work Life, and Consumer Activation”. Population Health Management 13/6 (2010), 297–307. https://doi.org/10.1089/pop.2009.0073

Van Waeyenberg, Thomas. “Why Do Employees Attend Work Sick? The Assessment and Relevance of Opposite Presenteeism Motivations”. Journal of Occupational and Organizational Psychology 97/2 (2024), 536–554. https://doi.org/10.1111/joop.12481

Voordt, Theo van der - Jensen, Per Aker. “The Impact of Healthy Workplaces on Employee Satisfaction, Productivity and Costs”. Journal of Corporate Real Estate 25/1 (2023), 29–49. https://doi.org/10.1108/JCRE-03- 2021-0012

Wang, Mengyuan et al. “The Positive Potential of presenteeism: An Exploration of How Presenteeism Leads to Good Performance Evaluation”. Journal of Organizational Behavior 44/6 (2023), 920–935. https://doi.org/10.1002/job.2604

Yang, Tianan. Job Stress and Presenteeism among Chinese Healthcare Workers: The Mediating Effects of Affective Commitment. International Journal of Environmental Research and Public Health 14/9 (2017), 978. https://doi.org/10.3390/ijerph14090978

There are 35 references in total.
How to Cite
Vural, Selvi. “Presenteeism and Job Performance in the Aviation Industry: A Study on Ground Handling Business Employees”. Mevzu - Journal of Social Sciences 12 (September 14, 2024), 1005-1026. https://doi.org/10.56720/mevzu.1525753
View No. 12 (2024): Sayı 12

No. 12 (2024): Sayı 12

Article Information

  • Article Type Research Article
  • Submitted February 19, 2026
  • Published September 14, 2024
  • Issue No. 12 (2024): Sayı 12
  • Section Research Article
  • File Downloads 385
  • Abstract Views 137
  • Altmetrics
  • Share
Download data is not yet available.